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Poster for Steps of Resolution For Google Apps | |||||
What are the steps for resolving student conflict? The steps for resolving conflict are: 1. Describe what happened, where and when. 2. Explain the effects it had on you and how it made you feel. 3. Acknowledge each others feelings. 4. State a possible solution(s) and ask for a change. 5. Agree on a solution. This poster is helpful to keep displayed. Although it takes good body language, listening skills and taking turns to truly understand and empathize with each side. |
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