|Poster for Steps of Resolution For Google Apps|
|What are the steps for resolving student conflict? The steps for resolving conflict are:|
1. Describe what happened, where and when.
2. Explain the effects it had on you and how it made you feel.
3. Acknowledge each others feelings.
4. State a possible solution(s) and ask for a change.
5. Agree on a solution.
This poster is helpful to keep displayed. Although it takes good body language, listening skills and taking turns to truly understand and empathize with each side.